Fujifilm Japan promises to fix all X-T1 light leaks

Fujifilm Japan promises to fix all X-T1 light leaks found in some X-T1 cameras. Here is the full translation of the press release:

To customers of your digital camera "FUJIFILM X-T1"

March 14, 2014

FUJIFILM Corporation

I Thank you for your continued support of Fujifilm products patronage.

This time, digital camera in "FUJIFILM X-T1", and When you take a picture before opening the terminal cover, about a phenomenon that may be displayed on the screen light is incident from the terminal unit, and you pointed out from customers of some I have.
We will guide you the following service response to this phenomenon.

Phenomenon
When a strong light, such as sunlight, enters into the terminal from a certain angle in an opened state in the body left of "pin (Mic / Remote Release · HDMI Mini Micro USB) Cover", incident light on the screen there are times when it is displayed.
This phenomenon, will not accrue while the lid is closed "terminal cover".
Target
Digital camera "FUJIFILM X-T1"
body serial number is the corresponding products include the 41002001-41006000.
The correspondence
There is not a problem if you want to use the closed the terminal cover, but, with regard to customers as you would like, to perform the inspection on the custody, you will be carried out free of charge service correspondence of this phenomenon.
About the application
Whether you have your serial number of the target to "FUJIFILM X-T1" to Fujifilm FUJIFILM SQUARE service station and (Canon Service Center), please send cash on delivery by mail courier to repair service center directly.

Via Digicame-info

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  • Tv

    Atleast Fujifilm are taking it seriously and have responded quickly acknowledging the problem and offering a solution. Contrast this to Nikon.

    • AM I Am

      If this was Nikon, we would have expected the X-T2 in few months with 0.5 more fps and improved auto WB.

      • Remedy

        If this was Nikon the camera would not have light leaks. Plain and simple.

        • AM I Am

          Funny you say that if this was Nikon the light leaks would have never happened, and in your post below you even recall a similar incident.

          • Remedy

            This similar incident was all about THE LENS. Funny how sucha “minor” detail did not catch your attention. That’s exactly how stupid statements and comments are made. The lack of basic skills like reading with understanding.

          • AM I Am

            I caught that detail, but what you don’t seem to catch is that all manufacturers have had their share of screw-ups. But recent history has shown that Nikon has handled those very poorly in terms of trying to fix them.

          • Pat Andres

            I’m pretty sure the user “Remedy” works for Nikon. I thought apple fanboys were weird and freak, but Remedy is in another level.

          • Aeroengineer

            Nikon USA? I ask because I had a chat last year at a show with a Nikon USA employee who was a complete jerk (in fairness, I had a chat with another Nikon guy who was perfectly courteous and helpful). Had I been a Nikon exec I would have fired him on the spot.

          • http://www.omarbarcenas.com/ Omar Barcenas

            What’s the difference if it was ‘THE LENS’ or the camera? Nikon still has QC issues, who really cares if it was the camera or the lens. Same problem different product.

        • Global

          Haha, itd have oil leaks. :-D

        • a4

          Ahaha you’re funny.

        • Andrzej Lukowiec
      • Global

        X-T10. An X-T2 would have even LESS focus points, use the Nikon1 focusing engine, and cost $500 more. Sorta like how the D610 and Df dont use the pro parts found in the old D700 and D800. Low light cameras with low end focusing part.., good call Nikon, not, haha. :-p

        I think Nikon is quickly approaching a tipping point in its reputation. If it doesnt put out a great, and i mean fantastic, DX mirrorless, the market is going to write it off. The current Nikon1 lenses are terrible,, and even Nikons FX lenses are starting to get beat by Tamron and Sigma, despite being twice as costly.., sad. I wish Nikon would actually make seriously bright, good DX lenses and come out with a Nikon Df-400 already similar to the X-T1, but superior. Itd renew interest in Nikon. They dont show care for their DX system at all, and they are sloppy in mirrorless, using point and shoot sized sensors and not great glass. Overpriced p&s.

        • Warpig

          if you need the best “DX” system, go for the Pentax K3

      • Ronan

        My last Nikon that had light leak was a F3 after being dropped from a moving jeep. The camera still worked perfectly fine and a small piece of tape on the corner temporarily fixed the problem for another week before i was back in the US to send it in for a replacement of the rear door.

        No issues with the digital D2H, D2X, D3, D300, D7000 and D600 i have owned.

    • Remedy

      Wow, typical Internet douchebag with long term memory brain damage. Nikon HAD this kind of problem with Nikkor 24-70 f/2.8. And it was fixed instantly. All sold lenses were repaired or replaced in no time. But a fking internet douche will beat the D600 horse to death because using a brain hurts obviously.
      You know what was Canon’s solution to light leaks in 5D Mk III? Black duct tape (!!!). Wonder how long that’s gonna last.
      So stop yapping with your bullshit nonsense and get some fking grip with reality. Fuji is not the 8th wonder of the world.

      • AM I Am

        A woman scorned.

        • Remedy

          So feel free to get back to kitchen woman, you are obviously confused.

          • Michael

            Nikon D800 focus issues, SB 900 overheating, D600 dust, D3 lockup. Nope Nikon is perfect :)

          • Remedy

            Nobody said Nikon is perfect. I got 6 SB-900 and none of them is overheating, and also it has a thermal cut off so there is no risk of damaging the unit. Or can it be that you are so damn ignorant that you think every flash should handle continuous shooting at full power at least 200 times every 3 seconds. Are you this ignorant? Because as far as I know only 1 device can handle such abuse – Nissin MG8000. I never ever hit the thermal wall on SB 900… can it be that I possibly know what I’m doing? Go figure.
            Never heard of D3 locking up. All I know the very first batch of D4 had this issue in very minor percentage of units. First firmware update fixed it and on top of that it was related with specific CF cards.

            Then again, nobody said Nikon is perfect because no one is.

          • AM I Am

            The only one overheating here is you.

          • Michael

            You contradict yourself, go back and read what you wrote. You talk about sounding stupid! WOW! Pour grammar as well, maybe a basic english class?

          • Remedy

            ROTFL you with your retarded grammar and idiotic misspelling (ex. pour grammar <– WTF is pour?!?!?!?!) dare to yap about english classes? Get some grip with reality and get some connection with your brain.

          • Cinekpol

            Remedy at his finest.

          • Michael

            Siri contextual error for poor. But in your above rant “I got” should be I have, Sb900 should be SB900s, and last “none of them is overheating” should be none of the are overheating. Your grip on reality is gone. No one with a brain would be arguing like you have in this thread.

      • Michael

        Just a another fanboy with his head buried.

        • Remedy

          You think Tv is a Fuji fanboy? Doubt it.

          • Michael

            No YOU!

      • manzo

        wow we have a new lord eels

  • Jimmy

    What is up with QA in recent years?

    Nikon -> D600 oil
    Nikon -> D800 focus
    Pentax -> K-5 and K-3 mirror flapping phenomena
    Pentax DA* lenses SDM motor failures
    Canon T4i -> rubber grip recall
    Sony a7 and a7R light leak

    I could go on with a few more. Early adopters pay a premium…and that premium is not only a monetary one but bad designs? Yikes!

    At least Fuji is doing something about it but as consumers of these high precision instruments, we really deserve better for our money. Now the questions is, are extended warranties still a waste of money?

    • Mike

      As the saying goes: “It’s too expensive to be cheap”. Companies look to cut corners to save a penny. But then this stuff haunts them and it takes a dollar to fix it and their reputation.

      • Remedy

        Dude think, they are producing MILLIONS of cameras each year, every camera contains more than several hundreds of pieces made by third party subcontractors. That’s billions of components produced every year. Use Your brain, how high is the chance of something going wrong? Exactly. Was it really so hard?

        • lol

          that’s what your parents thought: what could go wrong??

        • Mardock

          Not to mention the fact that product development-to-production life-cycles are MUCH shorter now, which means these cameras literally get rushed to market in a way they never did in the days of 35mm camera production, where a product might live in the marketplace for anywhere from 5-10 years or more.

          Now, most bodies get a refresh at minimum every 2 years.

    • lord eels

      NIKKORMAT IS THE ANSWER

      • lord eels

        1 this is not the real lord eels

    • jmb2560

      Margins are shrinking and QA cost a lot of money. Manufacturers expect early adopters to perform QA on there behalf!
      The problem is when a product is stable, it is usually replaced with a new one that has not followed proper QA…

      • Ken Elliott

        Sorry, but your data is wrong. Done properly, quality is free. Higher quality parts reduce costs, not increase. I think we are seeing design issues, which is a different subject from QA.

        • Ronan

          Never in 10 years of business i have heard ‘quality is free’…

          • Ken Elliott

            That’s because you’re new to business – we were doing this stuff in the 80’s. Start here, then study the Toyota Manufacturing System and Lean manufacturing.
            http://www.amazon.com/Quality-Is-Free-Making-Certain/dp/0451625854

          • Ronan

            That was before my time true, but it hasn’t been like that in quite some time…

          • Ken Elliott

            Actually, it is quite true. Good process control reduces variability between parts, which improves quality and reduces cost and scrap. You are listening to the marketing department’s version of “quality”. Here’s a link to Demming’s “red bead” demonstration.
            http://maaw.info/DemingsRedbeads.htm

    • lord eels

      cameras have always been like this young fry. I mean canon released several pro grade digital bodies that couldn’t focus

    • lord eels

      i think its bad control quality

      • Remedy

        I think You have absolutely NO CLUE whatsoever about production, quality control and manufacturing things overall. So please, think harder.

        • lord eels

          why so drastic response?
          generally the open attacker of the statements of another person is: or a fool or he knows to be wrong

          • Remedy

            Because your absolute ignorance and lack of basic knowledge in this regard is drastic. That’s why so “drastic”. Because Internet is full of plainly stupid statements and comments. Because for some unknown reason using the brain hurts as it turns out every day.

          • lord eels

            you know me? no, i talked to you? no … so crying boy, go play n the street please

          • Remedy

            I don’t have to know you. You are dripping with your ignorance in public so everyone can see it. It doesn’t matter whom were you talking too. It still was stupid comment based on complete lack of knowledge. Plain and simple.

            Also… who said I’m a boy?

          • Leroy

            yeah yeah dream on

          • lord eels

            would like to know why you are so rude and offensive

          • MJ

            Only a fool would talk about what others don’t know when they don’t know them. Consider yourself labeled.

    • Remedy

      Canon 1D Mk III and 1Ds Mk III -> oil
      Canon 5D Mk III – > upper screen light leaks
      Canon 650D -> rubber from grip causing skin irritation/allergy/rush/burns (mentioned already)
      Canon PowerShot SX50 IS -> rubber around viewfinder causing similar skin irritations like those from 650D
      Canon 1Dx and 1D C -> due to uneven grease application AF unable to lock on subjects and blurry/shaky image in viewfinder

      Seems like You missed some crucial ones.

      • Ratty Mouse

        Fujifilm X10- Defective sensor, produces orbs.
        Fujifilm X-S1, Defective sensor, produces orbs.
        Both models recalled.
        Fujifilm X-S1- Lens droops when extended.
        Fujifilm X100- Aperture blades stuck open.

        • http://www.omarbarcenas.com/ Omar Barcenas

          X100 they replaced my second hand X100 with sticky aperture blades.

          Seems like Fuji fixes problems rather than ignoring them.

        • Cinekpol

          X100 also had an issue with sucking in dust particles inside the lens / on a sensor as well as getting dust inside of the viewfinder without any way to fix it on your own.

    • BP2012

      I’m not a Pentax fanboy but it’s not fair to mention Pentax cameras in that context. Mirror flapping was minor software error, and SDM problems were not camera problems. SDM was completely new drive technology and that was expectable. Errors were noticable only on some series of just a few lens types. Pentax fixed those SDM problems with lenses long time ago, and only thing you have to worry about is not to buy second hand lens of those types and serial numbers. Nobody is perfect but Pentax DSLR cameras are very reliable and durable, even an entry level models.

    • Ronan

      Consumers are pushing for goods quicker, cheaper and better.

      The R&D and QC departments pay the price.

      Personally, i have extended warranties (or my insurances covers) all my expensive electronics including but not limited to TV’s, computers, cameras, cellphones and tablets.

  • lord eels

    great fuji, now FF and you are in the market

    • lord eels

      this is not the real lord eels

  • Kynikos

    Dear Nikon,

    Watch, and learn.

    Sincerely,
    Everyone

    • Remedy

      Dear Internet tool. Get some grip with reality and check the facts. Hint: Nikkor 24-70 f/2.8.

      Sincerely,
      Facts, reality, functional brain.

      • AM I Am

        Hey, you’re recalling things from 7 years ago.
        How ’bout the most recent ones?

        • Remedy

          Most recent ones from Nikon are: D4s and 1 V3. So far no one has reported any issues with those. So how about that? How about You stick to reality and talk about facts not about idiotic statements that have nothing to do with reality? Deal?

          • AM I Am

            We’re talking about recent issues, not recent releases. Now, who’s making idiotic statements?

      • MJ

        Name calling should be disallowed.

        • Remedy

          Should facts calling be allowed? Because that’s all I did.
          Personally I think public stupidity should be disallowed. It should be illegal to be stupid.

          • Michael Steinbach

            So you’re in jail?

        • Kynikos

          Let him call names–that’s all he’s got.

          • Ronan

            In his defense, the truth hurts, with and/or without name calling.

    • Ronan

      Lol what?

      • AM I Am

        After 18 months and a class action lawsuit was filed.

        • Ronan

          I can see reports from a year ago of people not paying and getting their camera fixed, cleaned, replaced…

          • AM I Am

            Not free at all. They had to pay shipping costs and some of them sent their cameras for the same issue (or even other after they were supposedly repaired) 3 or 4 times.

    • Pat Andres

      http://nikonrumors.com/2014/03/17/nikon-d600-spot-issue-all-over-the-news-again-after-chinese-tv-report.aspx/ “defective D600 camera and today many major news agencies all over the world are basically killing Nikon’s reputation and even driving the company’s stock down:

      Read more on NikonRumors.com: http://nikonrumors.com/2014/03/17/nikon-d600-spot-issue-all-over-the-news-again-after-chinese-tv-report.aspx/#ixzz2wHa6o1G0

  • Michael

    See how a GOOD company handles it’s mistakes Nikon? You could learn a lot from Fuji.

    • Remedy

      Does this good company replace shutter for free looooooooooooooong after warranty expired? Does this good company clean your camera for free and remaps hot pixels if needed? Does this good company calibrates your camera AF (if needed) for free?
      And is it the same good company that made X100 users wait over a year for firmware update that made AF in that camera usable? Is it the same good company that makes you wait mooooooooooonths if not years for every crucial firmware update?
      Do tell.

      • BM

        To put things into perspective. If you found out you had cancer tomorrow, would any of this sh…t really matter……would you still be so worked up about any of these camera companies that could give a rats ass about what you think?

        • Pat Andres

          I’m pretty sure the user “Remedy” works for Nikon. I thought apple fanboys were weird and freak, but Remedy is in another level.. that’s not possible.. he might be a fucking special needs kid.

      • Michael

        Sure they are NOW replacing the shutters…. After the lawsuits started. And Fuji is still providing firmware updates for all of the x series. You have the worst case of Fan Boy I’ve ever seen.

        • Mateo Jurčić

          In fact, they do not change the shutter on all D600 cameras.

        • Cinekpol

          “And Fuji is still providing firmware updates for all of the x series” – these are not updates but rather fixes for the stuff that never should have gone past internal beta tests.

          Sorry, but Fujifilm firmware is the worst example one can give for something “positive” happening.

      • Mardock

        Yeah, replaces your shutter for free only after the threat of a class action lawsuit.

        Gimmie a break. With advocates like you, no wonder Nikon’s reputation is floundering.

      • http://www.omarbarcenas.com/ Omar Barcenas

        So does Nikon fix cameras bought second hand?

        I bought a second hand x100 with sticky aperture blades, they replaced the lens for free, even though it was bought second hand. Came back in 3 days.

        Add to the fact that I was already happy with using the x100 as is it, and then Fuji releases a firmware to make it faster. I’m not sure what you’re complaining about.

        Are you praising Nikon that they are replacing shutters after a lawsuit?

    • Global

      Wonderful instant response from FUJI. Notice how they didnt abandon all the X-T1s, drop the product, relabeling the solution as an X-T10 and then sell them for more while leaving X-T1 owners stranded? Apart from a small first round production error and some folks wishing for faster shutter speed/synch (but only cuz we want fuji to keep improving)…

      Fuji is getting a good name with this fast action and excellent product! Superior lenses to some of Nikons junkers as well.,, especially those crappy Nikon 1 lenses, giving Nikon a black eye.

  • ShaoLynx

    OK, so don’t use the “mic/remote, mini HDMI, and micro USB ports” (quote from DPR) while shooting, or this issue may occur. Hmmm…
    I immediately tried the same test on my D800, and NOTHING. What a relief…

  • Danielvb
  • Arn

    Pentax K3 & K5 are the only DSLR tested by IMaging ressources than doesn’t show any light leak :
    http://www.imaging-resource.com/news/2014/03/10/sony-a7-light-leak-round-II-of-III

    Once again, the underdog proves how to make good cameras…

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